Art Deco Gaming Area

All of our Duty Managers have Harm Minimisation training and experience. Please see Sue at reception or our Duty Managers if you need assistance with any gaming issues. 

Responsible Gambling

The vast majority of patrons who support the RSA by playing the gaming machines recognise that the occasional flutter is harmless fun. However, we acknowledge for a few people gambling can be addictive, and that this may cause social or economic problems for those people.

With this is mind the RSA has introduced a responsible gambling programme. Our Duty Managers are trained to recognise the signs of problem gambling and a self-exclusion process is available for any patrons who wish to ban themselves from the gaming environment. The RSA funds problem gambling counselling, referral and educational services so that those who need to access these services may do so quickly, confidentially and at no cost.

Self Exlusion Order

If you have concerns about the amount of money you are spending on gaming machines and wish to be excluded from the gaming area, we have a legal process that enables us to prohibit you from playing our machines. A Self-Exclusion Order is an agreement between an individual and the RSA whereby, for an agreed period between 3 months or up to 2 years, staff will exclude the individual from entering the gaming area, and may instigate trespass proceedings, if necessary. All Duty Managers can assist with the completion of a Self Exculsion Order. To do this you can: visit the venue and ask the Duty Manager to complete a form with you; or download a form from this website, complete the form. You should then take it in to the venue, or send it by mail. The Duty Manager will complete their sections of the form, and provide you with a copy (by mail if you have sent it in). To effectively administer the Self Exclusion Order, the RSA requires a clear, current photo of the person seeking self-exclusion. If you have any queries about this process, please contact the RSA on

06 835 7629 ext 0.